Leadership Roles
Administrators
We have 3 administrators at Christian Survivors, who all donate their time on a voluntary basis. Susannah, Amanda & Emily administrate the day to day running of the forums; are responsible for forum security; oversee each different programme contained within CS; organise and oversee finances and donations; manage the ‘paper’work; & maintain the website.
In addition to these roles, Emily & Amanda both moderate the forums, working as support & resource staff; & they all support and mentor the other staff on our large team. It is the administrative job, also, to accept or reject applications to work within CS; and to work with new staff members to find the best roles for them to fit into.
Any decision the admin make is based upon many years of experience, & training – and is to be respected – but they very much commit to always being willing to listen to differing opinions, and to spend any time neccesary working out any problems with members.
Senior Staff
The senior staff team works closely alongside the administrators, dealing with conflicts and concerns with individual members, and answering enquiries. They carry out roles of support and resource staff, and also are involved in the decision making regarding, and management of the forum in general.
The Support Team
These staff are the key workers on the forums, who, alongside the senior staff team, provide friendship, support, and as safe an environment as possible for the members. Support staff are encouraged to identify the needs of each individual member in the forums they are responsible for, and to attempt to meet those needs as best they can, and are encouraged to regularly pray for members, and for the organisation as a whole. However, please do remember that all our staff are survivors too, and therefore need support themselves!
Several of our support staff are also involved in running our prayer team here at CS; and many of them will also carry out the role of forum and resource workers to some extent – and are responsible (alongside the senior staff) for keeping the forums safe.
The Resource Team
These staff are responsible for the more practical side of forum life, such as finding or writing resources; work on forum security; creating graphics for the forum & website; & archiving old threads. Much of this work is ‘invisible’ but highly neccesary, and much appreciated!! Without these staff members, CS could never run as smoothly as it does.
The Small Group Mods
This group of staff work in pairs to lead each of our small groups at CS. Whilst small groups are very much modelled on an all-member-ministry foundation, where each of the group members are committed to supporting their co-members, the mods are there to organise the practical side of things, and to ensure that the groups are kept secure, and running in a positive direction. More than ever, this group of staff have become essential to our work here at CS, because as the forum grows, the small groups are becoming safe havens in which regular members can form solid, stable, & supportive relationships with one another.
Please note, that no-one will become a member of staff at CS because they ask us, rather, we will ask them because of their actions as a member of this forum! 🙂
Current Leadership Team
Without the wonderful staff at Christian Survivors, the dream of having a safe and supportive survivors forum may have never been reached. Thank you all for your time and commitment! Throughout all your own struggles, you have supported and loved on others. You’re all amazing!!
CS Admin are: Susannah, Amanda, & Emily.
Senior Staff are: Brina & Jo.
Support Staff are: Ann, Bugsy & TKay.
Group Moderators are: Emily, Amanda, Brina, Jo, Ddubya, Ann & Bugsy.
Please click on their names to look at profiles and contact information 🙂
Contacting Staff
Which Staff Member Should I Contact??
In order to try to streamline our jobs as staff here, we wanted to clarify what the best way is to contact the staff over any problems you are having on the boards, or enquiries you may have. Please be aware that all our staff members are voluntary, and give many hours each day to keep this forum running. They are all very busy, (especially admin!) and will answer your post / email as soon as they possibly can!
All queries can be posted in the ‘Ask The Staff forum‘ – and it will very likely get answered the quickest there, because more staff members will see them, than if you email / pm a single member of staff.
More specifically :
If your query involves the changing of a user title, or something very practical like that, please contact enquiries@christiansurvivors.com – only senior staff members can make those changes. (please note that senior staff may delegate your mail to other staff members if appropriate)
If you require help using the software, or anything fairly general like that, please post in the ‘Ask The Staff forum‘ Forum.
If you want information about access requirements for private forums, please post in the relevant thread in the ‘Ask The Staff‘ forum. If it is not answered within 4 working days, please email enquiries@christiansurvivors.com, in case your post has been accidentally missed.
If you’re inquiring about a 5 Petals project, or our #5Petals campaign on Twitter, or want to discuss partnering with CS in these projects, please contact 5petals@christiansurvivors.com. If you have a general enquiry about CS on Twitter, or would like to be included in the blog/website links we post there, please contact twitter@christiansurvivors.com.
If you want information on donating financially to CS, please see the ‘Fundraising Forum‘!! If your question is not answered in there, please contact donations@christiansurvivors.com
If you have a private (or emergency) prayer request, you can post it in the forum ‘Abounding In Grace‘. This forum is set up so that any posts you make in there will only be seen by yourself, and the members of the prayer team. (each of whom have agreed to work in complete confidentiality) If you would like only the leaders of the prayer team to read your prayer request, you can contact prayerteam@christiansurvivors.com
If you have seen an innappropriate, or abusive (etc) post on the forums, please use the ‘report a post’ function located on each post! (just click on the little ‘!’ icon on the post which is concerning you!) A staff member will then review that post asap! If you are concerned about a post but are unsure whether it is ok or not, please report it anyway, so that a staff member can review it to be sure. 🙂
If you are experiencing any problems with other members, or have something you are concerned about that you wish to discuss with Senior Staff Members, you can start a thread in the ‘Member Concerns and Resolution Place‘ forum. All members can see this forum, but are only able to read the threads they themselves have posted, making it a safe & private way to communicate with the Senior Staff.